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Best Practices FullSo, you’ve got an account – now what? Here’s a list of some Attentiv best practices:

1. Keep the tab open:

Attentiv’s meant to be used throughout your workday. Notifications will keep you updated in case anybody’s commented, but you might miss something crucial from a teammate if you’ve logged off.

2. Invite the team:

Make sure you’re adding everybody on your team to Attentiv. Features like upvotes and polling only get better with more users, so add others to see the best results.

3. Votes are valuable:

You don’t have to base your decisions entirely on upvotes, but analyze the ideas with the most votes and heavily take them into consideration when brainstorming or making decisions.

4. Don’t go easy on the questions:

Attentiv is built for collaboration, so make sure you’re asking plenty of questions to get some actionable feedback from your team. Don’t be afraid to shake things up occasionally! Sometimes we just ask the team about weekend plans or funny questions to keep up engagement.

5. Keep things organized with topics:

Attentiv’s not your typical cluttered chat stream. Use hashtags (#) to create lots of topics, or sort your comment into an existing topic. Topics just make it a whole lot easier for everybody to find exactly what they’re looking for and read what’s relevant.

6. Get out of the Water Cooler:

The Water Cooler is great for casual conversation, the occasional funny GIF, and organization-wide announcements. But sometimes you really just need to discuss something with a smaller team. Make clear discussion channels and invite relevant users so the conversation stays organized.

7. Switch up how comments are sorted:

Both sorting options (newest and votes) have their benefits. Newest shows you the conversation chronologically while votes shows you popular comments amongst your team. Switch between the two occasionally to get different views of your conversation and maybe uncover something you hadn’t noticed before.

8. Analyze results:

No, you don’t need to call an entire team meeting or even leave your office, but it’s worth taking some time to discuss results to questions you’ve asked with relevant users, and use those results to take action.

9. Go with open-ended questions when you can:

We often think of a multiple choice question but end up making it open-ended. Sometimes just picking an answer isn’t wholly representative of what you’re thinking. Open-ended questions can let users give important context to their choice, or get a whole lot more creative.

10. Go anonymous:

No need to be nervous or anxious about commenting. Go anonymous if you’re worried about commenting, replying to a specific person, or asking a question. But if you need to say it–get it out! That’s why Attentiv exists in the first place.

 

There you have it! While these are some guidelines we follow for using Attentiv, we’ve already seen lots of other creative ways the platform’s been used. Keep these suggestions in mind, but feel free to come up with your own and share them with us in the comments below, or even email us at contact@attentiv.com.

Categories: Attentiv Best Practices Feedback Meetings

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